Can't connect with the trial version

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mahilig
Posts: 9
Joined: Wed Jul 03, 2024 2:25 pm

Can't connect with the trial version

Post by mahilig »

Can I have some help in getting my poker server up?

I'm trying to get my friend access the trial version of my server but we're getting error updating pokermavens.net database socket error #11001.

I have tried making a google cloud VM but have totally no idea to set it up and have it working with the software.

I noticed that there are no trial versions of the server available on the website as well so I was wondering if everyone else is having the same issue.
Kent Briggs
Site Admin
Posts: 6015
Joined: Wed Mar 19, 2008 8:47 pm

Re: Can't connect with the trial version

Post by Kent Briggs »

I just tested https://www.pokermavens.net/trial/ and it's working. Most likely you just have a firewall issue making an outbound connection. Did you click the "Windows Firewall" button at the bottom of the PM Service Manager and then "Add Poker Mavens to firewall exception list"? Are you running any kind of security or anti-virus software that could be blocking outbound connections?
mahilig
Posts: 9
Joined: Wed Jul 03, 2024 2:25 pm

Re: Can't connect with the trial version

Post by mahilig »

I'm not sure if there are any security or anti virus, but I have tried doing all the steps you have provided and I'm also trying to access it using the virtual machine
mahilig
Posts: 9
Joined: Wed Jul 03, 2024 2:25 pm

Re: Can't connect with the trial version

Post by mahilig »

would it be alright if I send you pictures through gmail?
mahilig
Posts: 9
Joined: Wed Jul 03, 2024 2:25 pm

Re: Can't connect with the trial version

Post by mahilig »

nvm I got it working tysm
mahilig
Posts: 9
Joined: Wed Jul 03, 2024 2:25 pm

Re: Can't connect with the trial version

Post by mahilig »

I have a new problem by the way. How do I fix event code 1006?
Kent Briggs
Site Admin
Posts: 6015
Joined: Wed Mar 19, 2008 8:47 pm

Re: Can't connect with the trial version

Post by Kent Briggs »

mahilig wrote: Wed Jul 03, 2024 9:17 pm I have a new problem by the way. How do I fix event code 1006?
Answered here: https://www.briggsoft.com/forums/viewto ... 270#p17270
mahilig
Posts: 9
Joined: Wed Jul 03, 2024 2:25 pm

Re: Can't connect with the trial version

Post by mahilig »

I'm now getting another error saying

This site can’t provide a secure connection 34.126.81.180 uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Do I have to have cloudflare or something for this as well?

Forgive me I'm not a techy guy
Kent Briggs
Site Admin
Posts: 6015
Joined: Wed Mar 19, 2008 8:47 pm

Re: Can't connect with the trial version

Post by Kent Briggs »

mahilig wrote: Thu Jul 04, 2024 1:56 am I'm now getting another error saying

This site can’t provide a secure connection 34.126.81.180 uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
With a raw IP address you have to make an unencrypted connection, which means starting the URL with http (using port 80) instead of https (using port 443). An encrypted connection requires getting a domain name and an SSL cert for that domain.
Kent Briggs
Site Admin
Posts: 6015
Joined: Wed Mar 19, 2008 8:47 pm

Re: Can't connect with the trial version

Post by Kent Briggs »

Also, you can get a Cloudflare account, although it's not required. But they do sell domain names at wholesale prices and will provide a free SSL connection.
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