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Two Tournaments Crashed in a week

Posted: Sun Oct 16, 2022 8:14 pm
by SVTF
Hey Kent,

Two times this week we had a tournament crash ...

"2022-10-16 21:48:40|OpenTable error: "Weekly Game - Sunday Nights Only - Table " (T) not found, session ID: 0000004D"

Thoughts?

Re: Two Tournaments Crashed in a week

Posted: Sun Oct 16, 2022 8:19 pm
by SVTF
SVTF wrote: Sun Oct 16, 2022 8:14 pm Hey Kent,

Two times this week we had a tournament crash ...

"2022-10-16 21:48:40|OpenTable error: "Weekly Game - Sunday Nights Only - Table " (T) not found, session ID: 0000004D"

Thoughts?
After 5 mins the game came back and loaded.

Thoughts on what has caused this.

Re: Two Tournaments Crashed in a week

Posted: Sun Oct 16, 2022 8:33 pm
by Kent Briggs
SVTF wrote: Sun Oct 16, 2022 8:19 pm After 5 mins the game came back and loaded.
Thoughts on what has caused this.
Not sure but the table number is missing in the error message. Almost like the client requested to open a tournament table but submitted a blank table number, which of course should not happen.

Re: Two Tournaments Crashed in a week

Posted: Sat Oct 22, 2022 7:57 pm
by SVTF
And it just crashed and froze again. 😥

Re: Two Tournaments Crashed in a week

Posted: Fri Nov 04, 2022 7:37 pm
by SVTF
Kent, it has crashed again same error.

Re: Two Tournaments Crashed in a week

Posted: Fri Nov 04, 2022 7:40 pm
by SVTF
And it is back and resumed play.

Any ideas?

Re: Two Tournaments Crashed in a week

Posted: Fri Nov 04, 2022 11:36 pm
by AdelinaMoore
Looks like table down or server down. Next he dont find table and freeze. Hmm... maybe similar problem with freeze, you hosted on AWS?

Re: Two Tournaments Crashed in a week

Posted: Sat Nov 05, 2022 10:22 am
by Kent Briggs
SVTF wrote: Fri Nov 04, 2022 7:40 pm And it is back and resumed play.
Any ideas?
Are you running version 7.10?

Re: Two Tournaments Crashed in a week

Posted: Sun Nov 06, 2022 9:34 pm
by SVTF
And it just happened again.

I am running 7.10. Updated a couple of days ago.

Re: Two Tournaments Crashed in a week

Posted: Sun Nov 06, 2022 9:50 pm
by SVTF
It's not coming back up this time. 😢

I can connect to the host server no problem.

I can not launch the Admin Console.
Click on OK does nothing at the Admin Login/password option