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Tournament Failure in Mixed Limit Games

Posted: Fri Jul 10, 2020 6:27 pm
by The MPC
So I've had a reoccurring tournament failure.

It's only happened so far in limit games.

Conditions:

Player X is sitting out prior to the hand beginning.

Player X is forced all in at some point during the hand (ante or blind).

Player X is eliminated in the hand.

Prior to the hand finishing, the table goes blank and nothing more happens.

And the insult to injury is: when the tournament is force closed, because the hand that crashes the system is not officially completed, player X is awarded a part of the chopped prize pool.

Re: Tournament Failure in Mixed Limit Games

Posted: Fri Jul 10, 2020 6:33 pm
by Kent Briggs
The MPC wrote:Prior to the hand finishing, the table goes blank and nothing more happens.
And the insult to injury is: when the tournament is force closed, because the hand that crashes the system is not officially completed, player X is awarded a part of the chopped prize pool.
Is there an entry in the Error Log file at the time of the crash?

Re: Tournament Failure in Mixed Limit Games

Posted: Fri Jul 10, 2020 6:47 pm
by The MPC
2020-07-04 00:47:51|Table thread exception for [CUP] WhiteChip Omaha8/Stud8 - Table 1: Access violation at address 000000000040E89B in module 'PMServer.exe'. Read of address 00000006FFFFFFF8

Re: Tournament Failure in Mixed Limit Games

Posted: Fri Jul 10, 2020 6:56 pm
by Kent Briggs
Is this Gold version 6.22? Please contact me via email. I have a beta compiled with extra debugging traps that I'd like you to try. It will give me a stack trace on a fatal tournament error like that to help pinpoint the origin point in my code. That 40E89B address is deep inside a system string unit and doesn't give me any clue as what called it from my code.

Re: Tournament Failure in Mixed Limit Games

Posted: Fri Jul 10, 2020 7:14 pm
by The MPC
It is. I'll have my IT guy send you an email. [Ryan]

Re: Tournament Failure in Mixed Limit Games

Posted: Fri Jul 10, 2020 7:18 pm
by Kent Briggs
Also, please export that tournament to a file and send to me. I'll try to replicate the conditions you describe above and see if I can trigger it myself.

Re: Tournament Failure in Mixed Limit Games

Posted: Sat Jul 11, 2020 11:56 am
by zxzx10r
The MPC wrote:It is. I'll have my IT guy send you an email. [Ryan]
Hey, Could you contact me via Telegram at @zxzx10r or give me your email ? I see that you run a Mix game tournament and i got a few questions if you could spare a few minutes

Thanks in advance :)

Re: Tournament Failure in Mixed Limit Games

Posted: Tue Jul 21, 2020 3:09 pm
by The MPC
zxzx10r wrote:
The MPC wrote:It is. I'll have my IT guy send you an email. [Ryan]
Hey, Could you contact me via Telegram at @zxzx10r or give me your email ? I see that you run a Mix game tournament and i got a few questions if you could spare a few minutes

Thanks in advance :)
[email protected]