What does the PM Service Manager show for the state of the poker service? What does the error log show?
Two Tournaments Crashed in a week
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Re: Two Tournaments Crashed in a week
Re: Two Tournaments Crashed in a week
Kent,Kent Briggs wrote: ↑Mon Nov 07, 2022 10:48 amWhat does the PM Service Manager show for the state of the poker service? What does the error log show?
Can I email you the error log?
This is freese vs a crash. These is no crash log created.
Of the last 5 times it has happened 3 of the 5 times people were able to log in and resume game after 5 mins. It has happened on 2 different games as well. Meaning it's not the same game structure freezing.
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Re: Two Tournaments Crashed in a week
If the problem fixes itself then it sounds more like internet connectivity issues. What kind of setup do you have, where are you hosted?SVTF wrote: ↑Mon Nov 07, 2022 12:06 pm This is freese vs a crash. These is no crash log created.
Of the last 5 times it has happened 3 of the 5 times people were able to log in and resume game after 5 mins. It has happened on 2 different games as well. Meaning it's not the same game structure freezing.
Re: Two Tournaments Crashed in a week
Just happened again.
First time since the last time.
Waiting to see if it reconnects.
Seems to happen same time of night when it happens.
Between 9:25 and 9 35 pm EST.
We have been playing the same game hosted on the same server for the last 2 years / 5 months and it just started happening.
First time since the last time.
Waiting to see if it reconnects.
Seems to happen same time of night when it happens.
Between 9:25 and 9 35 pm EST.
We have been playing the same game hosted on the same server for the last 2 years / 5 months and it just started happening.
Re: Two Tournaments Crashed in a week
Game tonight did not unfreeze.
I had to stop server, restart the server.
Each time it has happened I can always connect to the hosting computer via remote desktop, however I cannot access the game server. It has to be stopped / force closed and restarted.
I had to stop server, restart the server.
Each time it has happened I can always connect to the hosting computer via remote desktop, however I cannot access the game server. It has to be stopped / force closed and restarted.
Re: Two Tournaments Crashed in a week
Game froze up again tonight.
Did not restart... Had to shut down Mavens and restart.
Did not restart... Had to shut down Mavens and restart.
Re: Two Tournaments Crashed in a week
Game locked up again tonight.
I can connect to host no problem but game server had to be shut down and restarted.
Kent .. any thoughts? Any thing I can give you in hopes of figuring out what is causing it.
I can connect to host no problem but game server had to be shut down and restarted.
Kent .. any thoughts? Any thing I can give you in hopes of figuring out what is causing it.
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Re: Two Tournaments Crashed in a week
What's in the error log file (not the tab but the actual file)?
Re: Two Tournaments Crashed in a week
Happened tonight only this time it un froze. And the game picked up where it left off.
This is the first time it happened since the last time it happened.
And we have been playing every night since then.
This is the first time it happened since the last time it happened.
And we have been playing every night since then.
Re: Two Tournaments Crashed in a week
Happened 3 nights in a row.
Two nights froze for 5 minutes and resumed
One night froze and did not resume
Is it only me that is having this continuous problem?
Two nights froze for 5 minutes and resumed
One night froze and did not resume
Is it only me that is having this continuous problem?