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Email

Posted: Tue Apr 13, 2021 10:22 pm
by michaelmlevin
All of a sudden (probably coincident with installing 6.29) the email isn’t working. I have it configured to use an internal server, which has a debug mode. At max debug, I’m not seeing any connection dialog whatsoever. Has anybody else experienced this or do I possibly have a problem elsewhere?

Re: Email

Posted: Tue Apr 13, 2021 10:40 pm
by Kent Briggs
Exactly which email function are you referring to?

Re: Email

Posted: Wed Apr 14, 2021 4:32 pm
by michaelmlevin
The Reset Password and Send Validation Code functions. As far as I'm aware, the SMTP setup is in the System tab under SMTP. I have my own SMTP server, which has logging capability. Despite turning on debugging, I see no attempts by the PokerMavens software to send the email, and then I get a popup saying there was an email sending the email. Not sure what, if anything, I'm doing wrong or if there is a bug?? in the latest release(s) of Poker Mavens?

Re: Email

Posted: Wed Apr 14, 2021 4:53 pm
by Kent Briggs
michaelmlevin wrote:The Reset Password and Send Validation Code functions. As far as I'm aware, the SMTP setup is in the System tab under SMTP. I have my own SMTP server, which has logging capability. Despite turning on debugging, I see no attempts by the PokerMavens software to send the email, and then I get a popup saying there was an email sending the email. Not sure what, if anything, I'm doing wrong or if there is a bug?? in the latest release(s) of Poker Mavens?
If there is any issue with sending an email, it will get recorded in the Error Log. Did you check the Logs tab?

Re: Email

Posted: Wed Apr 14, 2021 5:52 pm
by michaelmlevin
Yes. The error log showed a connection error. I dug a bit deeper and found the problem-- it's on my end, not on Poker Mavens'.

I withdraw my possible bug report. It's NOT a bug.

Sorry for the inconvenience.