Hand helper - error

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arigorn
Posts: 43
Joined: Tue Jul 01, 2008 2:20 am

Hand helper - error

Post by arigorn »

Hello,

Hand helper showed a pair when there wasn't a pair made.

https://imgur.com/a/vkDto6e

On a side note, is there any way to require administrator approval for new accounts?

Thanks!
Kent Briggs
Site Admin
Posts: 5617
Joined: Wed Mar 19, 2008 8:47 pm

Re: Hand helper - error

Post by Kent Briggs »

Check the hand history file in your data folder for that hand and for the one immediately before it and see what was actually dealt to that player.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
Site Admin
Posts: 5617
Joined: Wed Mar 19, 2008 8:47 pm

Re: Hand helper - error

Post by Kent Briggs »

arigorn wrote: Sun Jul 24, 2022 10:38 pm On a side note, is there any way to require administrator approval for new accounts?
You could set a permission for all your tables and tournaments, which new users would not have until you manually gave it to them.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
arigorn
Posts: 43
Joined: Tue Jul 01, 2008 2:20 am

Re: Hand helper - error

Post by arigorn »

Kent Briggs wrote: Sun Jul 24, 2022 11:32 pm Check the hand history file in your data folder for that hand and for the one immediately before it and see what was actually dealt to that player.
** Pot Show Down ** [9c 7d 4h Qs 6s]
THEMC shows [Td 9s Kc Qh] (Two Pair, Queens and Nines +7)
TegridyChief shows [Qc Ts Tc Js] (a Pair of Queens +J97)

** Summary **
Board: [9c 7d 4h Qs 6s], Rabbit: [], Players: 7, Pots: 1, Total: 79, Rake: 2, End: Showdown
Seat 3: THEMC (+46) [Td 9s Kc Qh] Showdown with Two Pair, Queens and Nines +7
Seat 4: BlakeC (-7) [Ah 3h Qd 3c] Folded on Flop

No 3 in hand or on board for previous hand. Above is the hand history. Shows the pair, but hole cards A3 and no 3 on board.
Kent Briggs
Site Admin
Posts: 5617
Joined: Wed Mar 19, 2008 8:47 pm

Re: Hand helper - error

Post by Kent Briggs »

The table shows "PL Omaha" in the upper left but it appears to be dealing a Hold'em hand. Are you BlakeC or is that another player? My guess is that player had a packet drop and didn't register the transition in the mixed game change. Did any other player have an issue with that hand?
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
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