Tournament table error

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JerryB
Posts: 25
Joined: Tue Mar 20, 2018 5:45 pm

Tournament table error

Post by JerryB »

PM7.07 Gold Version

ErrorLog2022-07-05.txt shows
2022-07-05 21:28:55|Tournament table error for Tuesday Omaha Open 1/12 - Table 3: Invalid pointer operation
2022-07-05 21:28:55|Tournament table error for Tuesday Omaha Open 1/12 - Table 3: Invalid pointer operation
2022-07-05 21:28:55|Tournament table stack trace 7.07: 0040893d PMService.exe System 4340 @FreeMem - 0087eb02 PMService.exe TourneyTables 320 TTourneyTableThread.Execute - 004f97a4 PMService.exe madExcept HookedTThreadExecute - 005d5050 PMService.exe System.Classes 14561 ThreadProc - 0040eaf8 PMService.exe System 23354 ThreadWrapper - 004f9679 PMService.exe madExcept ThreadExceptFrame - 7fffa68f KERNEL32.DLL BaseThreadInitThunk - 7fffa6c6 ntdll.dll RtlUserThreadStart

Last Entry in Table3 Hand History:
** Summary **
Board: [6c 4s Ac Kd As], Rabbit: [], Players: 7, Pots: 1, Total: 1000, Rake: 0, End: River
Seat 2: Player1-T3 (-200) [8h Th Jd 6h] Folded on River
Seat 3: Player2-T3 (-200) [4c 9c Js 8d] Folded on River
Seat 4: Player3-T3 (-200) [8s 7c 2h 5s] Folded on River
Seat 5: Player4-T3 (+0) [5h Kh Qh 2d] Folded on PreFlop
Seat 6: Player5-T3 (+800) [9h Ad 7d Kc] Won without Showdown
Seat 7: Player6-T3 (-200) [Qd 5c Ts Qc] Folded on River
Seat 8: Player7-T3 (+0) [3s 9s 4h 2c] Folded on PreFlop
Table closed - 2022-07-05 21:28:55

Other Table1 at this moment:
** Summary **
Board: [4d 4h 8c 7d], Rabbit: [7c], Players: 6, Pots: 1, Total: 1200, Rake: 0, End: Turn
Seat 1: Player1-T1 (-400) [6h Qd 3d Ad] Folded on Turn
Seat 2: Player2-T1 (+800) [8h 9d 3h 7h] Won without Showdown
Seat 5: Player3-T1 (-200) [8s Ts Kd Qh] Folded on Flop
Seat 6: Player4-T1 (+0) [2d Td Kh 4c] Folded on PreFlop
Seat 7: Player5-T1 (+0) [9h 5s Ac 2s] Folded on PreFlop
Seat 9: Player6-T1 (-200) [As 9c 5c Ks] Folded on Flop

Two table left,
2022-07-05 21:28:55 the table3 of our Omaha tournament was closed. No one was moved to other table.
At 2022-07-05 22:00 (hourly pause time?) the Omaha tournament freezes with 5 player left at Table1.
An other tournament (RAZZ) at the same time was still played until end without any problems.

At 2022-07-05 22:30 the RAZZ tournament has ended, all player has left the Pokerserver but the Omaha Tournament is still frozen with 5 player left at the table1. PM7 Admin Console shows no status für this tournament and at the client site the status of this tournament shows "playing with 12/37 player" in the lobby.

The freeze at 22:00 is not reported in ErrorLog and the EventLog shows no remarkable entries. Also there is no Turney result file for the Omaha tournament.

If required, we can send you the logs also by mail.

Best regards
Jerry
Kent Briggs
Site Admin
Posts: 5620
Joined: Wed Mar 19, 2008 8:47 pm

Re: Tournament table error

Post by Kent Briggs »

JerryB wrote: Tue Jul 05, 2022 4:49 pm If required, we can send you the logs also by mail.
Yes, please email me the entire handhistory files for that tournament (all tables). Also please find the last "Traffic" record in the event log prior to the 21:28:55 timestamp so I can see what the memory load was. Each table has its own thread loop that calls a "PlayHand" function to run each hand. The stack trace points right to that call in Table 3.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
JerryB
Posts: 25
Joined: Tue Mar 20, 2018 5:45 pm

Re: Tournament table error

Post by JerryB »

Update: After stopping the tournament and restarting PM7 we get the result with chop of 12 players at #1 and "Stop=2022-07-06 18:43:29 (Abort)"
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