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Websocket connection error

Posted: Tue May 31, 2022 9:07 pm
by Supersonics
We just upgraded to version 7.06 from 6.30 and we are testing it out for the first time tonight.

I was able to log in okay, but some people are getting the following error message.

Websocket connection error
Check browser error console
Connection closed with event code 1006

Any advice? I suggested refreshing their browser, but maybe there is something better that works?

Thanks,
Supersonics

Re: Websocket connection error

Posted: Tue May 31, 2022 9:36 pm
by Kent Briggs
If they are using Chrome or Firefox on a desktop, pressing Ctrl-Shift-J will show the browser's error console. Email me your link if you want me to check.

Re: Websocket connection error

Posted: Wed Jun 01, 2022 2:23 am
by Supersonics
About 20% of the people who played tonight had a tough time getting on. Most refreshed their browsers, one switched to Google Chrome and that worked.

I'll let everyone in my group know to refresh their browser when they first log on, unless you know of a better trick to fix that issue? Thanks

Re: Websocket connection error

Posted: Wed Jun 01, 2022 9:29 am
by Kent Briggs
Are any of them running Adblock Plus?

viewtopic.php?t=3770

Re: Websocket connection error

Posted: Wed Jul 13, 2022 5:56 pm
by arigorn
Getting this error, was there a resolution?

Re: Websocket connection error

Posted: Wed Jul 13, 2022 6:34 pm
by arigorn
Changed ports to match old ports, everything is up and running.