Websocket connection error

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Supersonics
Posts: 127
Joined: Thu May 21, 2020 5:05 pm

Websocket connection error

Post by Supersonics »

We just upgraded to version 7.06 from 6.30 and we are testing it out for the first time tonight.

I was able to log in okay, but some people are getting the following error message.

Websocket connection error
Check browser error console
Connection closed with event code 1006

Any advice? I suggested refreshing their browser, but maybe there is something better that works?

Thanks,
Supersonics
Kent Briggs
Site Admin
Posts: 5622
Joined: Wed Mar 19, 2008 8:47 pm

Re: Websocket connection error

Post by Kent Briggs »

If they are using Chrome or Firefox on a desktop, pressing Ctrl-Shift-J will show the browser's error console. Email me your link if you want me to check.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Supersonics
Posts: 127
Joined: Thu May 21, 2020 5:05 pm

Re: Websocket connection error

Post by Supersonics »

About 20% of the people who played tonight had a tough time getting on. Most refreshed their browsers, one switched to Google Chrome and that worked.

I'll let everyone in my group know to refresh their browser when they first log on, unless you know of a better trick to fix that issue? Thanks
Kent Briggs
Site Admin
Posts: 5622
Joined: Wed Mar 19, 2008 8:47 pm

Re: Websocket connection error

Post by Kent Briggs »

Are any of them running Adblock Plus?

viewtopic.php?t=3770
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
arigorn
Posts: 43
Joined: Tue Jul 01, 2008 2:20 am

Re: Websocket connection error

Post by arigorn »

Getting this error, was there a resolution?
arigorn
Posts: 43
Joined: Tue Jul 01, 2008 2:20 am

Re: Websocket connection error

Post by arigorn »

Changed ports to match old ports, everything is up and running.
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