Duplicate ticket lost after unregister

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setspike
Posts: 80
Joined: Fri Apr 03, 2020 6:32 pm

Duplicate ticket lost after unregister

Post by setspike »

Hi Kent,

I am seeing the following behavior on 7.03.

If I have two tickets with the same name, register for a tournament, and then unregister, the account is left with one ticket.

Not sure if this a bug or expected behavior.

Thanks.

- setspike
Kent Briggs
Site Admin
Posts: 5621
Joined: Wed Mar 19, 2008 8:47 pm

Re: Duplicate ticket lost after unregister

Post by Kent Briggs »

Check System tab -> Account Settings -> Allow duplicate tickets

If that is "No" then it would explain why the refund was ignored. However, I found a related bug. The Accounts tab is not updating the player's record when a ticket is removed or added due to a buy-in or refund. But it does get added back when they unregister. I can confirm that either by editing the account in the admin console or directly in the client interface by selecting Show Tickets in the lobby menu.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
setspike
Posts: 80
Joined: Fri Apr 03, 2020 6:32 pm

Re: Duplicate ticket lost after unregister

Post by setspike »

Yup, the Allow duplicate tickets was set to "No".

I can confirm that bug that you are seeing as well.

Thanks for the reply.

- setspike
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