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Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 9:56 am
by dad2boyz
Love the fact that v7 runs as a service. Was always a pain to login so the application would start-up.

However, since upgrading to v7 I haven't been able to get my ring games to start up automatically.

I've tried:
  • Toggling the auto start.
  • Cloning a ring game.
  • Creating a new ring game.
Has anyone else seen this behavior?

Thanks,

Bob

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 9:59 am
by dad2boyz
Sorry, I believe the issue is the server doesn't start automatically. The service runs and admin is available but the game server requires a manual start.

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 10:11 am
by Kent Briggs
dad2boyz wrote: Fri Apr 22, 2022 9:59 am Sorry, I believe the issue is the server doesn't start automatically. The service runs and admin is available but the game server requires a manual start.
System tab -> Server Settings -> Auto start server at bootup -> Yes

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 11:02 am
by dad2boyz
It is set to start automatically.

I've tried toggling the value, restarting the service in between.

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 11:05 am
by dad2boyz
Attached image of the system settings.

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 12:44 pm
by Kent Briggs
Are you referring to auto-starting games after you manually start the service? In that case you do have to go into the admin console and click the Start button. And doing that will start all the games that have their "Auto Start" setting enabled. Or are you referring to auto starting everything after a reboot? That should work if that system setting is active (which apparently it is according to your screenshot).

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 3:42 pm
by dad2boyz
When the server is rebooted OR the service is stopped/started. The server does not come online automatically.

I have to go to the console and manually start the server. The games with auto-start then begin.

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 4:37 pm
by Kent Briggs
I'm unable to reproduce that. I logged into my Atlantic server dashboard and told it to do a soft reboot. It took a minute to get a dropped connection message. And then a couple minutes later I could log back in and all my ring games and tournaments (the ones with Auto = Yes) were back online.

Then I logged directly into my server using RDC, pressed Alt-F4 and selected "Restart". It began the shutdown process and booted me out of RDC. I waited a minute and logged back in. All my auto-start games were online.

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 4:49 pm
by Kent Briggs
And here is what my Event Log shows at the top:

EventLog.png
EventLog.png (26.61 KiB) Viewed 301 times

Re: Rings Games not Auto Starting

Posted: Fri Apr 22, 2022 6:40 pm
by Kent Briggs
Click the Error Log button in the PM Service Manager and see if there is an "AutoStart" error listed.