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6.17 API issue on Win10?
Posted: Tue Apr 21, 2020 4:48 pm
by Tuck Fheman
I upgraded both sites to 6.17 today, one I have no issues with at all.
The other however will not allow logins for some reason and throws an error on the site (we use session keys on both).
After confirming that no changes were made to our codes login we uninstalled 6.17, reinstalled 6.10 base and it works fine.
So I tried upgrading to 6.17 again and same issue. Previously we were running 6.14 on that server without issue, so for now I'll just revert back to it.
My partner says that the API is not connecting with 6.17 on this server.
The key difference in the 2 servers is the one that works is Win8, the one that doesn't is Win10.
Re: 6.17 API issue on Win10?
Posted: Tue Apr 21, 2020 4:55 pm
by Tuck Fheman
So I went ahead and updated to v6.15 and all was fine, then updated to 6.16 and that's actually where this issue started.
Re: 6.17 API issue on Win10?
Posted: Tue Apr 21, 2020 6:05 pm
by Kent Briggs
There were no changes between these versions regarding connection issues. What error was thrown?
Re: 6.17 API issue on Win10?
Posted: Tue Apr 21, 2020 6:05 pm
by Kent Briggs
Sounds like a firewall issue.
Re: 6.17 API issue on Win10?
Posted: Tue Apr 21, 2020 6:57 pm
by Tuck Fheman
Kent Briggs wrote:There were no changes between these versions regarding connection issues. What error was thrown?
A PHP error message on the website itself (not the PM client) saying that the login failed and logs indicated that the API was not connecting I was told.
Re: 6.17 API issue on Win10?
Posted: Tue Apr 21, 2020 7:06 pm
by Kent Briggs
Tuck Fheman wrote:A PHP error message on the website itself (not the PM client) saying that the login failed and logs indicated that the API was not connecting I was told.
Are you using the same File Port as before? Will the API Reference Utility connect and make an API call (link below)? If so, then the issue is with your PHP setup.
http://www.briggsoft.com/docs/pmavens/U ... htm#apiref
Re: 6.17 API issue on Win10?
Posted: Wed Apr 22, 2020 4:31 pm
by Tuck Fheman
Kent Briggs wrote:Tuck Fheman wrote:A PHP error message on the website itself (not the PM client) saying that the login failed and logs indicated that the API was not connecting I was told.
Are you using the same File Port as before? Will the API Reference Utility connect and make an API call (link below)? If so, then the issue is with your PHP setup.
http://www.briggsoft.com/docs/pmavens/U ... htm#apiref
Yes same port. I won't be able to re-install the update to test until this weekend, so I will update this post then.
Re: 6.17 API issue on Win10?
Posted: Tue Apr 28, 2020 8:03 am
by Tuck Fheman
One of the guys is still looking into this on our end and I haven't had a chance to update again. It will likely be mid-May before I can get around to testing with the update again.
Since no one else has said anything I think it's safe to say it something in our setup causing the issue.