Software not loading

For general discussion of the Poker Mavens software
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Software not loading

Post by helpme »

Hello,

I have updated the sound driver. Installed adobe flash player and anything that could come to mind.
Its still not loading after the connecting part. It just stops at connecting and the login window does show up.

Can you please tell me what can be the issue ?

Regards

Duke
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Software not loading

Post by Kent Briggs »

Version 4 is HTML5, it does not use Flash like the older 2.xx and 3.xx versions did. What is the site URL you are trying to load?
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

hello

the url is play.satoshibits.com

The problem is only in my chrome as other people can use it.
I have tried everything and even deleted malware from the registery which could be causing the problem.
it doesnt work when i try shibes or the PM demo that you have listed

Can you please advice ?

Thankyou
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

This is the error it is showing in chrome java script console

Uncaught TypeError: Cannot read property 'appendChild' of null
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Software not loading

Post by Kent Briggs »

helpme wrote:the url is play.satoshibits.com
it doesnt work when i try shibes or the PM demo that you have listed
Is your version of Chrome up to date? Mine shows version 39. Do you have any browser toolbars, add-ons, or download managers on your system can could be interfering with the websocket connection?
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

hello kent

im using browser version 39.0.2171.95 m

I have nothing else installed. I reset the windows as well to remove any malware or anything and still it doesnt work.

What can it be because i have been trying since three days and it just doesnt work.

Regards
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Software not loading

Post by Kent Briggs »

helpme wrote:What can it be because i have been trying since three days and it just doesnt work.
If you go to http://www.pm-demo.com and look at the Chrome error console, does it show the same error message that you posted above? Do you have any other computers or tablets? If so, can they connect?
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

This is the error on PM Demo

Uncaught TypeError: Cannot read property 'appendChild' of null

Its the same

Also i have checked with some of my frineds and for them it seems to be working fine.

They have been able to connect from my house.

Regards

Duke
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Software not loading

Post by Kent Briggs »

helpme wrote:This is the error on PM Demo
Uncaught TypeError: Cannot read property 'appendChild' of null
What about other browsers: IE, FireFox, Opera?
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

Its the same thing.

I have tried them on internet explorer.

Im not sure what can it be.

because seals is working.
And some older version one but not newer softwares.

Im currently using 4.29.

Maybe i should update the server ?
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