Player reporting issues on tablet!

Report bugs found in Poker Mavens
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Raventhon
Posts: 166
Joined: Thu Mar 20, 2014 3:37 pm

Player reporting issues on tablet!

Post by Raventhon »

Hey, I've got a player reporting that after some time playing on a Windows 8.1 tablet in Chrome, buttons become nonresponsive. Clicking on them highlights the buttons but does not activate them. Using the touchscreen functionality of the tablet appears to work properly, but button clicking stops working until the program is reloaded.
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Player reporting issues on tablet!

Post by Kent Briggs »

Does that include both lobby and table buttons? Does the lobby menu still work? If so, ask them to long press the word "Help" until the debug dialog appears and see if there are any error messages reported.
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Player reporting issues on tablet!

Post by Kent Briggs »

Also, can this be reproduced consistently? What is the average playing time before it occurs? Is this in Mobile or Desktop mode?
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