Missing 20 chips after moving server data files

[dawg6]

After I migrated my server to a new host, I noticed something strange.

On the date that I migrated the data files (which I did by simply copying the entire Poker Mavens 7 directory to the new server), I see the following messages in the error log and event log (XXX and YYY are account names, which I removed):

Error Log:

2025-04-17 18:33:35|Crash recovery implemented, details in Event Log

Event Log:

2025-04-17 18:33:35|Account|XXX +10 balance 91 (Crash Recovery)
2025-04-17 18:33:35|Account|XXX crash recovery from Weekly - NL Holdem (TReg) 2025-04-17 18:32:51
2025-04-17 18:33:35|House|Tourney -10 balance -10 (Crash recovery from Weekly - NL Holdem)
2025-04-17 18:33:35|Account|YYY +10 balance 142.65 (Crash Recovery)
2025-04-17 18:33:35|Account|YYY crash recovery from Weekly (TReg) 2025-04-17 18:32:51
2025-04-17 18:33:35|House|Tourney -10 balance -20 (Crash recovery from Weekly)

I am assuming this is because the two players had pre-registered for a tournament, and after I copied the data files over, the system treated it as a crash recovery. It credited those two players 10 chips each, but I don't see anything in the Chip Transaction Log that shows that they ever registered for a tournament that week. And I only ever have one tournament at a time active, so it's not like they could have registered two or three weeks ahead of time but I did check back a couple weeks in the transaction log, just to be sure.

The end result is that my player balances are off 20 chips and I'm still showing -20 chips in tourneys, even now, over a month later (none of my tournaments currently have any players registered) and I can't figure out how to manually correct it.

I could probably just ignore this, but I keep a spreadsheet history of every transaction and so now my spreadsheet doesn't match the system, which bugs me.

Any suggestions?

[Kent Briggs]

If you took your site offline, any registered players should have been refunded immediately and the existing crash recovery file should have been deleted. In any case, you can click the House button on the Accounts tab and zero out the Tourney account (enter a 0 in the Amount box and click the Set button).

[dawg6]

Ah perfect. that's exactly what I needed.

Thanks!