The age old disconnect issue

[Hubeedoo]

I have one player that is constantly being knocked off. I had him set up new inbound rules for ports 80, 8087-8088 and He still shows disconnects in the log. Here are a couple of log entries.
Disconnects Session 000001CA PC DCFCAEEC
Disconnects Session 000001C6 PC C49DeDDe
Disconnects Session 000001C2 PC 1E3E22DD
I don't know if the above log info is of any help. Or anthing else He can do. He also has Norton running

[Kent Briggs]

Players are connecting outbound so it's not an inbound firewall issue. Is he hardwired or wifi?

[Hubeedoo]

He is hard-wired, desk top PC

[Kent Briggs]

He is hard-wired, desk top PC

Has he tried a different browser just to see if that makes any difference? It's unlikely to be a software issue like Norton or a browser plug-in because if it was blocking it wouldn't allow a connection at all. Random drops are typically just a sign of crappy internet service. Or perhaps a faulty modem with buggy firmware. There was another thread in here somewhere where someone said a modem replacement fixed one of their player's connection issues.

[Kent Briggs]

There was another thread in here somewhere where someone said a modem replacement fixed one of their player's connection issues.

This thread: http://www.briggsoft.com/forums/viewtop ... f=8&t=3214