Not showing cards - Version 5

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BadDog
Posts: 59
Joined: Tue Oct 28, 2014 8:59 pm

Not showing cards - Version 5

Post by BadDog »

We were playing Holdem and on several tables the hole cards didn't show for the other players so they didn't know they were in the hand or not. It was not all the time and I don't know what browsers they were using. I can send you the hand history if you want.
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Not showing cards - Version 5

Post by Kent Briggs »

Yes, it's a known bug. If the table refreshes (either from the menu or a reconnect) after you've folded, it turns off the other player's cards, from your point of view. I've got an update coming later today to fix that.
harrythree
Posts: 38
Joined: Sun Mar 01, 2015 4:20 pm

Re: Not showing cards - Version 5

Post by harrythree »

Was this bug ever fixed?
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Not showing cards - Version 5

Post by Kent Briggs »

harrythree wrote:Was this bug ever fixed?
It was fixed in 5.01. Why, are you seeing this since then?
Tuck Fheman
Posts: 213
Joined: Tue Jul 04, 2017 6:44 am

Re: Not showing cards - Version 5

Post by Tuck Fheman »

I loaded a game up today, not sure what triggered it before hand, it could have possibly been that I timed out, hit the Ready button as my hand was dealt, but I saw no cards at all. I was able to view the dealer chat to see that I had Js7s, but the cards were never displayed.

Interestingly, I saw the same thing happen in a similar situation when playing on Bluff Ave. a while back. The cards were dealt as I hit button acknowledging I'm back and on that software the cards were mucked, but I was still in the hand as well able to win the pot with my cards in the muck. :)
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Not showing cards - Version 5

Post by Kent Briggs »

Tuck Fheman wrote:but I saw no cards at all.
Could have been a dropped packed from a brief disconnect. Any time something like that happens, select "Refresh table" from the table menu to force a redraw of all the graphics.
Tuck Fheman
Posts: 213
Joined: Tue Jul 04, 2017 6:44 am

Re: Not showing cards - Version 5

Post by Tuck Fheman »

Kent Briggs wrote:
Tuck Fheman wrote:but I saw no cards at all.
Could have been a dropped packed from a brief disconnect. Any time something like that happens, select "Refresh table" from the table menu to force a redraw of all the graphics.
Thank you! Adding that to my FAQ.
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