Password reset & Accaunt activation dosent work

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Password reset & Accaunt activation dosent work

Postby deikalion » Thu Nov 03, 2016 1:46 pm

Hi Mr. Briggs

I have faced massive problem setting up my 5.08 Pro client.

I am stucked with configuring Password reset & Accaunt activation. I do receive code via email address its working fine in the both options but after when I am trying to put code in the Login form as its says in description it says "Unknow player" . I have same thing with both password reset and account activation.

Maybe I am doing something completely wrong?
deikalion
 
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Re: Password reset & Accaunt activation dosent work

Postby Kent Briggs » Thu Nov 03, 2016 2:28 pm

I just tested the "Reset My Password" function locally and it worked fine for me. List everything you are doing, step by step, and I'll try to replicate it. If you don't want to post the details here then send it to my email. Screenshots would help, too.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
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Re: Password reset & Accaunt activation dosent work

Postby deikalion » Sun Nov 06, 2016 11:11 am

Right..

So after I get my code from my email

I putting that code in "Player Name" form and than I click on "Ok" after that I get message which says "Unknown Player"
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Re: Password reset & Accaunt activation dosent work

Postby deikalion » Sun Nov 06, 2016 11:12 am

So there is "Unknown player" screen
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Re: Password reset & Accaunt activation dosent work

Postby Kent Briggs » Sun Nov 06, 2016 11:38 am

deikalion wrote:I putting that code in "Player Name"


Well there's your problem. The player name goes in the "Player Name" field. The code goes in the "Validation Code" field.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
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Re: Password reset & Accaunt activation dosent work

Postby deikalion » Sun Nov 06, 2016 12:00 pm

I have tried to put code in "validation Code" field as well..
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Re: Password reset & Accaunt activation dosent work

Postby deikalion » Sun Nov 06, 2016 12:01 pm

What do I doing wrong? I have tried in all ways I could


You're leaving the player name and password fields blank. The system has no idea which player's password you are trying to reset/validate.
deikalion
 
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Re: Password reset & Accaunt activation dosent work

Postby deikalion » Sun Nov 06, 2016 2:39 pm

So than it means that I as a player not able to reset my password if I forgot it? I thought that Reset Password option is to recover my password in scenario if I lost it but from what you saying this option is only to change it? and to change it I need to input valid password is that correct?
deikalion
 
Posts: 25
Joined: Thu Nov 03, 2016 1:26 pm

Re: Password reset & Accaunt activation dosent work

Postby Kent Briggs » Sun Nov 06, 2016 2:54 pm

deikalion wrote:So than it means that I as a player not able to reset my password if I forgot it?


Sure you can, as long as you control the email address associated with the account:

1. Player enters his name and clicks the "Reset My Password" button.
2. Server sets the player's ValCode field to a random number and emails it to him.
3. Player enters his name, his new password, and the val code.
4. Server confirms the val code and accepts the new password for that name.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
Site Admin
 
Posts: 3763
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Re: Password reset & Accaunt activation dosent work

Postby deikalion » Sun Nov 06, 2016 3:47 pm

It makes sense now. I have checked everything is working.

Mr. Briggs thank you so much for your support and patience!
deikalion
 
Posts: 25
Joined: Thu Nov 03, 2016 1:26 pm

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