PM 5 / Ticketing system

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PM 5 / Ticketing system

Postby RafalNiewinski » Tue May 17, 2016 5:24 am

It will be good if users can have multiple same type tickets.
It can be done easily with specific string saving pattern or via duplicates in this string.


There is another improvement that can help:
Ticket expiration time (it can be done via respecting all tickets individually and adding expiration time field to it

What do you think about that ?
RafalNiewinski
 
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Re: PM 5 / Ticketing system

Postby Kent Briggs » Tue May 17, 2016 9:37 am

I used the same token management functions on the tickets as the permissions (where duplicates would not make sense). I may change that in the future but in the mean time you should be creating unique ticket tokens each time (perhaps by including a number) rather than recycling them.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
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Re: PM 5 / Ticketing system

Postby RafalNiewinski » Tue May 17, 2016 2:05 pm

Yeah I know. We can think (and talk) about that later when you have some time to do this :)
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