Can't seem to get other people to login

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Re: Can't seem to get other people to login

Postby Reyes » Mon Oct 15, 2018 5:48 pm

Can I just transfer my license to someone else. Different computer, inside the u.s.
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Re: Can't seem to get other people to login

Postby Kent Briggs » Mon Oct 15, 2018 6:11 pm

Reyes wrote:I use fibramax.
Is there a way soneone can connect to my computer remotely. Maybe using teamviewer?


You've tried everything I can think of. Other than contacting your ISP and asking them if they are blocking any inbound ports. Most of my customers rent a Windows server from a hosting company to avoid all this hassle. Then there are no routers to mess with, you have high uplink and downlink speeds, and are online 24/7.
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Re: Can't seem to get other people to login

Postby Kent Briggs » Mon Oct 15, 2018 6:13 pm

Reyes wrote:Can I just transfer my license to someone else. Different computer, inside the u.s.


Yes, or you can get a refund within 30 days of purchase. Contact me via email for that.
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Re: Can't seem to get other people to login

Postby Reyes » Tue Oct 23, 2018 12:37 pm

Good day, I've decided to transfer my license key so someone will be handling. I will help out but it will be running from a computer in PA. I will confirm if they are able to port forward as well since it doesnt open there either
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Re: Can't seem to get other people to login

Postby Reyes » Tue Oct 23, 2018 3:58 pm

Here is an update we are still unable to get it to open. It's on a different computer.
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Re: Can't seem to get other people to login

Postby Reyes » Tue Oct 23, 2018 3:59 pm

Unable to connect here
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Re: Can't seem to get other people to login

Postby Reyes » Tue Oct 23, 2018 4:07 pm

Brought a new router and they have an app that allows you to log in n change port forwarding settings its called eero - home wifi system
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Re: Can't seem to get other people to login

Postby Reyes » Tue Oct 23, 2018 4:23 pm

My settings
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Re: Can't seem to get other people to login

Postby Kent Briggs » Tue Oct 23, 2018 4:24 pm

Reyes wrote:Here is an update we are still unable to get it to open. It's on a different computer.


Getting the Debug window is a step forward because that shows your File Port is open and it loaded the client. But when the client tried to connect back to the server on the Packet Port (8088), it was blocked. So either the port forwarding in your router for port 8088 is incorrect or that particular computer had a security program or browser plug-in that blocked the web socket connection. It's probably the port forwarding but press Ctrl-Shift-J in the browser to bring up the error console and see if it shows anything.
Kent Briggs - [email protected]
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Re: Can't seem to get other people to login

Postby Kent Briggs » Tue Oct 23, 2018 4:31 pm

The 8087>8088 is not a range. You are telling it to remap port 8087 to 8088. If your system can't do a range then just make two separate entries, one for 8087>8087 and another for 8088>8088.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
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