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site running but offline??

Posted: Tue Oct 25, 2016 6:51 am
by social
Maybe I am confused due to lack of sleep, BUT...
if you look at this screenshot, you will see what happens
when I double click on the PM5 desktop icon:
http://prntscr.com/cyp5zn

The PM window opens, but I have a dialogue box telling me that the Site is ALREADY running.
At the bottom, it says the site is OFFLINE.

If I click on OK, the PM Window closes.

If I try to click on START, nothing happens, the dialogue box just kind of flutters.

How do I get the site running AND ONLINE?

Stupid host was doing some maintenance work, and may have shut the server down for a while recently...
I don't know if that has any thing to do with it...

Am I doing something wrong, or misunderstanding something?

Re: site running but offline??

Posted: Tue Oct 25, 2016 9:31 am
by Kent Briggs
social wrote:The PM window opens, but I have a dialogue box telling me that the Site is ALREADY running.
At the bottom, it says the site is OFFLINE.
It means exactly that, another copy of the program is already running on that computer, preventing the copy you are looking at from going online. First look in the system tray for the green club icon. Double click it to show the GUI. If it's not there then it means the other copy is running under a different Windows login. Bring up the Windows Task Manager and look for PMServer.exe on the Processes tab. Make sure "Show processes from all users" is checked.

Re: site running but offline??

Posted: Tue Oct 25, 2016 7:05 pm
by social
Thanks, for some reason initial PM Green Club was hidden in the tray.