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error 10000 milliseconds

Posted: Mon Aug 22, 2016 11:32 am
by amin64
hi, i have poker mavens gold ،I have a problem.
My site is not connected to the server . no possible create new user or login.
An error message that : Error: Connection timed out after 10000 milliseconds
After going to the game server address i see poker mavens runing. but i dont know why my website not possible create user or login user. plz help me :(

Re: error 10000 milliseconds

Posted: Mon Aug 22, 2016 11:38 am
by Kent Briggs
amin64 wrote:Error: Connection timed out after 10000 milliseconds
That's an odd way to indicate 10 seconds. Anyway, what is your site URL?

Re: error 10000 milliseconds

Posted: Tue Aug 23, 2016 1:32 am
by amin64
I was really frustrated I do not know where is the problem

my website : http://tehranpk.com
my server: http://gamesrv.tehranpk.com:4210 or 212.83.143.131:4210

Error: Connection timed out after 30001 milliseconds

Re: error 10000 milliseconds

Posted: Tue Aug 23, 2016 9:29 am
by Kent Briggs
amin64 wrote:my server: http://gamesrv.tehranpk.com:4210 or 212.83.143.131:4210
Both of these work fine for me. They connect right away. Are you connecting through a VPN or proxy server?

Re: error 10000 milliseconds

Posted: Tue Aug 23, 2016 10:20 am
by amin64
no . Good game server site opens but website http://tehranpk.com cannot possible create user or login website. my server is ok, but my website not connected my server. u can create new user ?or login this address http://tehranpk.com

Re: error 10000 milliseconds

Posted: Tue Aug 23, 2016 10:33 am
by Kent Briggs
amin64 wrote:no . Good game server site opens but website http://tehranpk.com cannot possible create user or login website. my server is ok, but my website not connected my server. u can create new user ?or login this address http://tehranpk.com
No, when I try to create an account I get the same timeout error you were seeing. But that's something wrong with your web site, not the poker server. Are you making API calls from the web site back to the poker server to create the account? Most likely your web site has a firewall on your PHP code that is preventing the outbound call. Typically they only allow calls to port 80 and block everything else by default. So you either have to get them to open that outbound port or change your File Port on your poker server to 80 (which means you can't run a web server on the same machine as the poker server).

Re: error 10000 milliseconds

Posted: Tue Aug 23, 2016 11:16 am
by amin64
thank u sir , now is ok, thanks for helping