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Invalid password error

PostPosted: Tue Jun 09, 2015 4:09 pm
by pokeruser
Hello when i want login to lobby i get this error!.

how i can solve this isssue?

i dont see this error in help files.

Re: Invalid password error

PostPosted: Tue Jun 09, 2015 5:03 pm
by Kent Briggs
You are not entering the correct password for the player account that you typed in. Is this your site? Did you create a player account?

Re: Invalid password error

PostPosted: Tue Jun 09, 2015 7:00 pm
by pokeruser
yes it is my site, and i put correct password, it is test test

Re: Invalid password error

PostPosted: Tue Jun 09, 2015 8:39 pm
by Kent Briggs
pokeruser wrote:yes it is my site, and i put correct password, it is test test


Go into the server program:

Click the Accounts tab.
Double-click the test account.
Double-click the "Password hash" setting.
Type in the password and click the Verify Only button.

Does it show "Password is correct"? If not, then that was not the password you used for that account.

To change the password, type it again and click the "Create Hash" button.

Re: Invalid password error

PostPosted: Tue Jun 09, 2015 9:37 pm
by pokeruser
afther verify, i see password is correct message, also i changed password to another key and created hash, but still i get invalid password!


if i login with Login button on mavens it will be ok!

Re: Invalid password error

PostPosted: Tue Jun 09, 2015 10:10 pm
by Kent Briggs
pokeruser wrote:if i login with Login button on mavens it will be ok!


So how are you trying to log in if you aren't using the built in Login button? Are you using url parameters? If so, show the URL.

Re: Invalid password error

PostPosted: Wed Jun 10, 2015 1:45 am
by pokeruser
yes we dont use direct login to mavens, and it is with website with AccountsSessionKey.

did you need source code?

or i can send you web site and user password to see it.

Re: Invalid password error

PostPosted: Wed Jun 10, 2015 9:34 am
by Kent Briggs
pokeruser wrote:yes we dont use direct login to mavens, and it is with website with AccountsSessionKey.


You should have mentioned that from the beginning. Sessions keys don't involve passwords at all so you must not be creating a correct URL for the player to use. See the "Startup Parameters" topic in the help file. It should look something like this:

http://12.34.56.789:8087?LoginName=Aces123&SessionKey=1234567890ABCDEF1234

Show me the URL you are using that is causing that invalid password message. I bet it's missing the SessionKey parameter.