Software not loading

For general discussion of the Poker Mavens software

Re: Software not loading

Postby Kent Briggs » Fri Dec 26, 2014 12:25 pm

helpme wrote:Im currently using 4.29.
Maybe i should update the server ?


You should always patch up to the latest version:

http://www.briggsoft.com/patches.htm
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Re: Software not loading

Postby helpme » Fri Dec 26, 2014 1:03 pm

updated and still not working.

im not sure what to do anymore.
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Re: Software not loading

Postby Kent Briggs » Fri Dec 26, 2014 1:53 pm

Is anything being recorded in the poker server event log or error log when you attempt to make a connection?
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Re: Software not loading

Postby helpme » Fri Dec 26, 2014 2:27 pm

No its not even showing up as a connection

Just gets stuck on connecting.

In the error or event log there is nothing.

Regards
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Re: Software not loading

Postby helpme » Sat Dec 27, 2014 11:33 am

Hello Kent

i have been recieving this error for the past few days
Could this have anything to do with it ?

12-27 17:13:02 Error updating pokermavens.net database (Socket Error # 10060 Connection timed out.)
2014-12-27 17:42:46 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 18:13:02 Error updating pokermavens.net database (Socket Error # 10060 Connection timed out.)
2014-12-27 18:43:02 Error updating pokermavens.net database (Socket Error # 10060 Connection timed out.)
2014-12-27 19:12:41 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 19:42:44 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:12:41 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:19:55 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:27:04 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:28:01 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:35:02 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:42:41 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 21:12:41 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
helpme
 
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Re: Software not loading

Postby Kent Briggs » Sat Dec 27, 2014 12:58 pm

helpme wrote:i have been recieving this error for the past few days
Could this have anything to do with it ?
12-27 17:13:02 Error updating pokermavens.net database (Socket Error # 10060 Connection timed out.)


No, my web host provider (Hostgator) made some kind of mod_security change to my account right before x-mas without telling me and now it's blocking the poker server from accessing the php script that updates the listings at pokermavens.net. I've had a support ticket open with them for 3 days now and they haven't responded yet. Until that gets fixed, you can turn off the "Directory listing" setting to stop the error messages. This is not related to your connection issue, which is most likely some kind of security firewall issue that's on your machine.
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Re: Software not loading

Postby helpme » Sat Dec 27, 2014 1:38 pm

okay let me try to do it without firewall
maybe it works
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Re: Software not loading

Postby helpme » Sat Dec 27, 2014 3:01 pm

hmmm still not working

I dont know why this is happening and cant even figure it out

Can i try anything else.

it just gets stuck in connecting

I tried flushing the DNS and that is still not working.
Working fine on andriod phone and other people can use it also.

Please advice
helpme
 
Posts: 32
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Re: Software not loading

Postby Kent Briggs » Sat Dec 27, 2014 4:09 pm

helpme wrote:Please advice


Try rebooting to Windows Safe Mode with Networking and see if that makes any difference. Other than that, I'm out of ideas.
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