Software not loading

For general discussion of the Poker Mavens software
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Software not loading

Post by Kent Briggs »

helpme wrote: Im currently using 4.29.
Maybe i should update the server ?
You should always patch up to the latest version:

http://www.briggsoft.com/patches.htm
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

updated and still not working.

im not sure what to do anymore.
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Software not loading

Post by Kent Briggs »

Is anything being recorded in the poker server event log or error log when you attempt to make a connection?
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

No its not even showing up as a connection

Just gets stuck on connecting.

In the error or event log there is nothing.

Regards
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

Hello Kent

i have been recieving this error for the past few days
Could this have anything to do with it ?

12-27 17:13:02 Error updating pokermavens.net database (Socket Error # 10060 Connection timed out.)
2014-12-27 17:42:46 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 18:13:02 Error updating pokermavens.net database (Socket Error # 10060 Connection timed out.)
2014-12-27 18:43:02 Error updating pokermavens.net database (Socket Error # 10060 Connection timed out.)
2014-12-27 19:12:41 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 19:42:44 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:12:41 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:19:55 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:27:04 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:28:01 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:35:02 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 20:42:41 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
2014-12-27 21:12:41 Error updating pokermavens.net database (HTTP/1.1 406 Not Acceptable)
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Software not loading

Post by Kent Briggs »

helpme wrote: i have been recieving this error for the past few days
Could this have anything to do with it ?
12-27 17:13:02 Error updating pokermavens.net database (Socket Error # 10060 Connection timed out.)
No, my web host provider (Hostgator) made some kind of mod_security change to my account right before x-mas without telling me and now it's blocking the poker server from accessing the php script that updates the listings at pokermavens.net. I've had a support ticket open with them for 3 days now and they haven't responded yet. Until that gets fixed, you can turn off the "Directory listing" setting to stop the error messages. This is not related to your connection issue, which is most likely some kind of security firewall issue that's on your machine.
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

okay let me try to do it without firewall
maybe it works
helpme
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Post by helpme »

hmmm still not working

I dont know why this is happening and cant even figure it out

Can i try anything else.

it just gets stuck in connecting

I tried flushing the DNS and that is still not working.
Working fine on andriod phone and other people can use it also.

Please advice
Kent Briggs
Site Admin
Posts: 5878
Joined: Wed Mar 19, 2008 8:47 pm

Re: Software not loading

Post by Kent Briggs »

helpme wrote:Please advice
Try rebooting to Windows Safe Mode with Networking and see if that makes any difference. Other than that, I'm out of ideas.
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