Software not loading

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Software not loading

Postby helpme » Thu Dec 25, 2014 4:57 pm

Hello,

I have updated the sound driver. Installed adobe flash player and anything that could come to mind.
Its still not loading after the connecting part. It just stops at connecting and the login window does show up.

Can you please tell me what can be the issue ?

Regards

Duke
helpme
 
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Re: Software not loading

Postby Kent Briggs » Thu Dec 25, 2014 5:28 pm

Version 4 is HTML5, it does not use Flash like the older 2.xx and 3.xx versions did. What is the site URL you are trying to load?
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Re: Software not loading

Postby helpme » Thu Dec 25, 2014 6:40 pm

hello

the url is play.satoshibits.com

The problem is only in my chrome as other people can use it.
I have tried everything and even deleted malware from the registery which could be causing the problem.
it doesnt work when i try shibes or the PM demo that you have listed

Can you please advice ?

Thankyou
helpme
 
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Re: Software not loading

Postby helpme » Thu Dec 25, 2014 6:49 pm

This is the error it is showing in chrome java script console

Uncaught TypeError: Cannot read property 'appendChild' of null
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Re: Software not loading

Postby Kent Briggs » Thu Dec 25, 2014 7:36 pm

helpme wrote:the url is play.satoshibits.com
it doesnt work when i try shibes or the PM demo that you have listed


Is your version of Chrome up to date? Mine shows version 39. Do you have any browser toolbars, add-ons, or download managers on your system can could be interfering with the websocket connection?
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Re: Software not loading

Postby helpme » Fri Dec 26, 2014 9:10 am

hello kent

im using browser version 39.0.2171.95 m

I have nothing else installed. I reset the windows as well to remove any malware or anything and still it doesnt work.

What can it be because i have been trying since three days and it just doesnt work.

Regards
helpme
 
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Postby Kent Briggs » Fri Dec 26, 2014 10:28 am

helpme wrote:What can it be because i have been trying since three days and it just doesnt work.


If you go to http://www.pm-demo.com and look at the Chrome error console, does it show the same error message that you posted above? Do you have any other computers or tablets? If so, can they connect?
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Re: Software not loading

Postby helpme » Fri Dec 26, 2014 11:17 am

This is the error on PM Demo

Uncaught TypeError: Cannot read property 'appendChild' of null

Its the same

Also i have checked with some of my frineds and for them it seems to be working fine.

They have been able to connect from my house.

Regards

Duke
helpme
 
Posts: 32
Joined: Thu Dec 25, 2014 4:54 pm

Re: Software not loading

Postby Kent Briggs » Fri Dec 26, 2014 11:57 am

helpme wrote:This is the error on PM Demo
Uncaught TypeError: Cannot read property 'appendChild' of null


What about other browsers: IE, FireFox, Opera?
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Re: Software not loading

Postby helpme » Fri Dec 26, 2014 12:13 pm

Its the same thing.

I have tried them on internet explorer.

Im not sure what can it be.

because seals is working.
And some older version one but not newer softwares.

Im currently using 4.29.

Maybe i should update the server ?
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