table problem

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table problem

Postby madcow » Tue Oct 06, 2009 10:13 am

Hi Kent,

I've been getting this problem many times and for a while now ..
while the table is running .. somehow one seats or 2 seats are like frozen .. the below is 1 seat got frozen .. even it's empty seat but no one can sit in .. the hand history is like this ..

Seat 1: (0) - sitting out
Seat 2: hoangphuc (602000)
Seat 3: kimberry (200000)
Seat 4: specman40 (117000)
Seat 5: kiemtien (1012000) - sitting out
Seat 6: nang_ngoc (396000) - sitting out
Seat 7: moneyless (200000)
Seat 8: xadoa (17811982) - sitting out
Seat 9: DVTB (319000)
Seat 10: PR-TC (228000)
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madcow
 
Posts: 196
Joined: Fri May 22, 2009 1:25 pm

Re: table problem

Postby Kent Briggs » Tue Oct 06, 2009 11:46 am

madcow wrote:I've been getting this problem many times and for a while now ..
while the table is running .. somehow one seats or 2 seats are like frozen .. the below is 1 seat got frozen .. even it's empty seat but no one can sit in .. the hand history is like this ..

Seat 1: (0) - sitting out


Can you look back in the hand history files to see who was the last person to be in that seat? If so, please email me that one and the one following it. Also check the event and error logs at the time to see if anything unusual was recorded for that player.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
Site Admin
 
Posts: 3805
Joined: Wed Mar 19, 2008 8:47 pm

Re: table problem

Postby madcow » Tue Oct 06, 2009 8:34 pm

Hi Kent,

I have to find sometime to reset the logs back on because with my system, it's very slow if i set the log to ON .. but this is what i saw in the remote log:

Error saving account file: C:\Documents and Settings\Administrator\Application Data\Poker Mavens\Accounts\huybkc.dat

i only have this log on .. and i got couple of lines like this sometime and that happened..

thanks Kent.
madcow
 
Posts: 196
Joined: Fri May 22, 2009 1:25 pm

Re: table problem

Postby Kent Briggs » Tue Oct 06, 2009 8:52 pm

madcow wrote:I have to find sometime to reset the logs back on because with my system, it's very slow if i set the log to ON .. but this is what i saw in the remote log:
Error saving account file: C:\Documents and Settings\Administrator\Application Data\Poker Mavens\Accounts\huybkc.dat
i only have this log on .. and i got couple of lines like this sometime and that happened..


The hand history files are separate from the event files. They shouldn't have any effect on system performance and you can auto-delete them after a specified number of days. You're not low on disk space, are you? Are you doing any direct file i/o on the account files outside of the program?
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
Site Admin
 
Posts: 3805
Joined: Wed Mar 19, 2008 8:47 pm


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