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Missing buttons

Posted: Wed Jul 29, 2009 11:27 am
by Demented
I just got reports from multiple people saying there have been missing buttons periodically. Everything but the time bank button. This is on 2.62.

Re: Missing buttons

Posted: Wed Jul 29, 2009 12:08 pm
by Kent Briggs
Demented wrote:I just got reports from multiple people saying there have been missing buttons periodically. Everything but the time bank button. This is on 2.62.
Likely do to a dropped connection causing them to miss a packet. I'll look into adding some kind of auto or manual table refresh function.

Re: Missing buttons

Posted: Wed Jul 29, 2009 9:29 pm
by Demented
I'm not sure it's due to a dropped connection. With a dozen or so people who mentioned it to me, none of them say that they lost connection with the server the few times it happened.

Re: Missing buttons

Posted: Thu Jul 30, 2009 10:37 am
by Demented
The same people that had missing buttons yesterday just reported that it's still happening.

Re: Missing buttons

Posted: Thu Jul 30, 2009 11:17 am
by Kent Briggs
Demented wrote:The same people that had missing buttons yesterday just reported that it's still happening.
Did they mention the frequency, i.e., about every 10th hand, every 1000th hand, etc?

Re: Missing buttons

Posted: Thu Jul 30, 2009 11:33 am
by Demented
They say it only happens once. They leave the seat, sit back down and click ready and the buttons are back. A few hours later the buttons would go missing again and they'd do the same thing. Happens more in ring games then it does in tournaments. It seems it's happening to everyone at the same time.

Re: Missing buttons

Posted: Thu Jul 30, 2009 12:07 pm
by Demented
Just happened again, but this time one of the guys got a screenshot for me. This happened about 2.5 hours after it first happened to him this morning.

Image
Image

Re: Missing buttons

Posted: Thu Jul 30, 2009 12:43 pm
by Kent Briggs
Demented wrote:It seems it's happening to everyone at the same time.
Hmm, that would indicate to me that something is going wrong on the server end, as if it was overwhelmed and dropping outgoing packets. Not sure.

Re: Missing buttons

Posted: Thu Jul 30, 2009 3:58 pm
by Alex
Hmm, so why has this never happened with any other version?

Re: Missing buttons

Posted: Thu Jul 30, 2009 4:01 pm
by Demented
Kent Briggs wrote:
Hmm, that would indicate to me that something is going wrong on the server end, as if it was overwhelmed and dropping outgoing packets. Not sure.
I don't really think that's the problem. It only happens once in a while but the buttons remain gone until they click ready after people time out.

I think I was a little unclear earlier. The people that it's happening to are all at different tables when it happens. Probably just a coincidence that it is happening at the same time. It's just like the font color bug. Doesn't happen to everyone, but when it does happen it affects people at the same time.