install error on v 5.03

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install error on v 5.03

Postby riclesb » Sun Jun 12, 2016 7:55 pm

having issues updating see attached image

Rick
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riclesb
 
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Re: install error on v 5.03

Postby Kent Briggs » Sun Jun 12, 2016 9:24 pm

Are you logged in as Administrator? Make sure the old version isn't still running. Bring up the Windows Task Manager and make sure PMServer.exe isn't listed on the Processes tab. End it if it's listed there. Then run the patch again.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
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Re: install error on v 5.03

Postby riclesb » Mon Jun 13, 2016 4:36 pm

ok thanks even after app was shutdown there were still 3 instances of pmserver.exe running (just letting you know in case this is a new bug).
but killing them fixed the issue.

Rick
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