Buttons disappearing

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Buttons disappearing

Postby AceBenSuited » Tue Dec 16, 2008 12:57 am

After around an hour of playing the buttons seem to disappear on a players turn (check/bet/raise/fold). They end up having to refresh the window and relogin (they are still on that hand). Also the "away next hand" boxes disappear.
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Re: Buttons disappearing

Postby Kent Briggs » Tue Dec 16, 2008 10:15 am

AceBenSuited wrote:After around an hour of playing the buttons seem to disappear on a players turn (check/bet/raise/fold). They end up having to refresh the window and relogin (they are still on that hand). Also the "away next hand" boxes disappear.


Could just be lost packets on a bad connection. Was this just a one time occurrence or does it always happen after playing an hour? Did it happen for every player at the table or just some of them? Are you running version 2.25?
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Re: Buttons disappearing

Postby AceBenSuited » Wed Dec 17, 2008 12:47 am

Not just a one time occurance and I am running 2.22. It happens to every player (not at the same time) after around an hour of playing.
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Re: Buttons disappearing

Postby Kent Briggs » Wed Dec 17, 2008 10:08 am

AceBenSuited wrote:Not just a one time occurance and I am running 2.22. It happens to every player (not at the same time) after around an hour of playing.


Does this happen on a ring table or tournament (or both)? I've not had any other reports of this but you should patch up to 2.25 in any case. Is your server running on a home computer? What kind of internet connection do you have?
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Re: Buttons disappearing

Postby AceBenSuited » Thu Dec 18, 2008 3:53 pm

Just updated to the newest version so we will see what happens. It is being served on my home pc. I have 15mbit cable internet connection. I feel the issue may have something to do with all players using the same IP according to the logs. We are all playing at work on the network. But with the update we will see if we can recreate the issue. It isn't that big of a deal, everyone knows if they freeze up just to refresh the window.
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Re: Buttons disappearing

Postby Kent Briggs » Thu Dec 18, 2008 5:15 pm

AceBenSuited wrote:It isn't that big of a deal, everyone knows if they freeze up just to refresh the window.


Does it ever happen again after the first Window refresh (assuming you play long enough to find out)?
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Re: Buttons disappearing

Postby AceBenSuited » Mon Dec 22, 2008 6:28 pm

Ok new status. Upgraded to 2.25 and it happens still. But now on refresh the buttons don't return (lost a big hand :( :cry: ). I tried timing it and it seems to happen around the hour mark of playing. Nothing else is running on home pc (the server).
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Re: Buttons disappearing

Postby Kent Briggs » Mon Dec 22, 2008 6:43 pm

AceBenSuited wrote:Ok new status. Upgraded to 2.25 and it happens still. But now on refresh the buttons don't return (lost a big hand :( :cry: ). I tried timing it and it seems to happen around the hour mark of playing. Nothing else is running on home pc (the server).


There's got to be something on one end or the other of your connection that is interfering. Something like a screensaver or hardware sleep mode kicking in.
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