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Player reporting issues on tablet!

PostPosted: Sat Sep 13, 2014 8:46 am
by Raventhon
Hey, I've got a player reporting that after some time playing on a Windows 8.1 tablet in Chrome, buttons become nonresponsive. Clicking on them highlights the buttons but does not activate them. Using the touchscreen functionality of the tablet appears to work properly, but button clicking stops working until the program is reloaded.

Re: Player reporting issues on tablet!

PostPosted: Sat Sep 13, 2014 9:20 am
by Kent Briggs
Does that include both lobby and table buttons? Does the lobby menu still work? If so, ask them to long press the word "Help" until the debug dialog appears and see if there are any error messages reported.

Re: Player reporting issues on tablet!

PostPosted: Sat Sep 13, 2014 9:23 am
by Kent Briggs
Also, can this be reproduced consistently? What is the average playing time before it occurs? Is this in Mobile or Desktop mode?