Tsessiondata.Stopthread errors on 3.14 gold

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Tsessiondata.Stopthread errors on 3.14 gold

Postby pokerg » Mon Feb 11, 2013 10:16 pm

Hi Ken,
Getting the following errors on errorlog
2013-02-10 07:19:31|Error in TSessionData.StopThread
2013-02-10 07:19:31|Error in TSessionData.StopThread
2013-02-10 07:19:31|Error in TSessionData.StopThread
2013-02-10 07:19:31|Error in TSessionData.StopThread
2013-02-10 07:19:31|Error in TSessionData.StopThread


and the currosponding eventlog is
013-02-10 07:19:31|Connect|satish disconnects session 00000323, PC F792F267
2013-02-10 07:19:31|Logout|satish logged out session 00000323, PC F792F267
2013-02-10 07:19:31|Logout|satish logged out session 00000323, PC F792F267
2013-02-10 07:19:31|Logout|satish logged out session 00000323, PC F792F267
2013-02-10 07:19:31|Logout|satish logged out session 00000323, PC F792F267
2013-02-10 07:19:31|Logout|satish logged out session 00000323, PC F792F267
2013-02-10 07:19:31|Login|satish logged into session 0000032C from IP 101.63.20.226, PC F792F267
2013-02-10 07:19:31|Login|satish logged into session 0000032E from IP 101.63.20.226, PC F792F267
2013-02-10 07:19:31|Connect|satish disconnects session 0000032E, PC F792F267
2013-02-10 07:19:31|Connect|satish disconnects session 0000032C, PC F792F267
2013-02-10 07:19:31|Login|satish logged into session 0000032F from IP 101.63.20.226, PC F792F267
2013-02-10 07:19:31|Connect|satish reconnects session 0000032F
2013-02-10 07:19:31|Logout|satish logged out session 0000032F, PC F792F267
2013-02-10 07:19:31|Login|satish logged into session 0000032A from IP 101.63.20.226, PC F792F267
2013-02-10 07:19:31|Connect|satish disconnects session 0000032A, PC F792F267
2013-02-10 07:19:31|Login|satish logged into session 00000327 from IP 101.63.20.226, PC F792F267
2013-02-10 07:19:31|Connect|satish disconnects session 00000327, PC F792F267

Some users get disconnected frequently. Could you please help us solve the issue.

Thanks.
pokerg
 
Posts: 4
Joined: Mon Feb 11, 2013 11:37 am

Re: Tsessiondata.Stopthread errors on 3.14 gold

Postby Kent Briggs » Mon Feb 11, 2013 10:34 pm

How many players were logged in at the time? The example logs you posted were all from one player. How many different players are triggering that same error?
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
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Re: Tsessiondata.Stopthread errors on 3.14 gold

Postby pokerg » Mon Feb 11, 2013 10:47 pm

Only 2 or 3 players where logged in at that time. But no one else faced that issue.
This issue happens frequently at other times also. Users get logged out while in the game.
pokerg
 
Posts: 4
Joined: Mon Feb 11, 2013 11:37 am

Re: Tsessiondata.Stopthread errors on 3.14 gold

Postby pokerg » Wed Feb 13, 2013 3:35 am

Hi Ken,

Do you need any more infomation. Please let me know.

Thanks
pokerg
 
Posts: 4
Joined: Mon Feb 11, 2013 11:37 am

Re: Tsessiondata.Stopthread errors on 3.14 gold

Postby Kent Briggs » Wed Feb 13, 2013 10:10 am

pokerg wrote:Do you need any more infomation. Please let me know.


Are you seeing any "Out of sequence packet" messages in your Error Log files?
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
Site Admin
 
Posts: 3826
Joined: Wed Mar 19, 2008 8:47 pm

Re: Tsessiondata.Stopthread errors on 3.14 gold

Postby pokerg » Wed Feb 13, 2013 9:58 pm

nope. only getting errors like

2013-02-11 16:04:43|Error sending file to 116.203.67.99: PMClient
2013-02-11 16:05:12|Error sending file to 116.203.67.99: table_resize.png
pokerg
 
Posts: 4
Joined: Mon Feb 11, 2013 11:37 am

Re: Tsessiondata.Stopthread errors on 3.14 gold

Postby Kent Briggs » Wed Feb 13, 2013 10:29 pm

I think a thread collision is causing the StopThread errors, after a player tries reconnecting. I'll have an update out soon to try and stop those. This, however, is just a symptom of a disconnect, after the fact. The cause of a disconnect is crappy internet service from the player's ISP. There's nothing you, as a site owner, can do about that. It does not show as much with just casual web surfing because those are all intermediate connections that quickly grab a web page and then disconnect. A game server requires a persistent TCP/IP connection and any interruption will be immediately noticed.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
Site Admin
 
Posts: 3826
Joined: Wed Mar 19, 2008 8:47 pm


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