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Omaha tables crach recovery

Posted: Thu Nov 15, 2012 3:53 am
by salar
hi kent.
i have more than 100 online player and more than 12 table online.
when server crashed many players that playing omaha tell me their chips lost. when i read logs i understand crash recovery for omaha tables not do. please check this. i tired to manualy inc chip to them.

also some account files (.dat) lost on server and i can find them but their logs is into the logs file.

Re: Omaha tables crach recovery

Posted: Thu Nov 15, 2012 4:08 am
by salar
also some account files (.dat) lost on server and i can NOT find them but their logs is into the logs file. **

Re: Omaha tables crach recovery

Posted: Thu Nov 15, 2012 11:07 am
by Kent Briggs
salar wrote:when server crashed many players that playing omaha tell me their chips lost. when i read logs i understand crash recovery for omaha tables not do.
Did you have any Hold'em tables running? If so, did the crash recovery system refund those players?

Re: Omaha tables crach recovery

Posted: Fri Nov 16, 2012 8:44 am
by salar
yes holdem crash recovery done after server running and their log found in logs file. but omaha table have this problem.

Re: Omaha tables crach recovery

Posted: Fri Nov 16, 2012 12:45 pm
by Kent Briggs
salar wrote:yes holdem crash recovery done after server running and their log found in logs file. but omaha table have this problem.
I'm unable to duplicate that. I ran a test with players seated at an Omaha ring table and an Omaha tournament and then killed the server using the Windows Task Manager. When I restarted it, those accounts were refunded. Please email the hand history file for the table and the event log file that covers the time of the crash and the restart.

Re: Omaha tables crach recovery

Posted: Sat Nov 17, 2012 2:40 am
by salar
Hi kent,
I sent you all files you needed.
Thank You