CARDS DISAPPEAR

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CARDS DISAPPEAR

Postby mike123 » Thu Oct 25, 2012 8:33 pm

when playing in a ring game or tournament. if the connection dropped and i m still in the game the cards disappear after reconnecting, and only are shown when i fold.

for example.

i m playing a tournament, the connection stopped. i refresh the page, i see its my turn and there's no cards. when i click fold. i put the mouse over my avatar and i see my folded cards.

also hand helper won't write anything.

sometimes, clickin on my avatar many times and clicking default windows size might show my cards.
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Re: CARDS DISAPPEAR

Postby Kent Briggs » Thu Oct 25, 2012 8:39 pm

Have you tried the "Refresh table" command on the table's Options menu?
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
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Re: CARDS DISAPPEAR

Postby madcow » Fri Oct 26, 2012 8:34 am

Hi
This happened to me too, by freshing the table, they comes back, but sometimes they don't .. and most of the users do not know how to refresh the table.
T
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Re: CARDS DISAPPEAR

Postby Kent Briggs » Fri Oct 26, 2012 9:18 am

madcow wrote:and most of the users do not know how to refresh the table.


You can use the Site News feature to tell them about it.
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Re: CARDS DISAPPEAR

Postby rriazi » Mon Dec 31, 2012 3:52 pm

hi,

This bug is killing my users (i have many users disconnecting a lot). Instead of telling users how to "get away" from this problem, I insistingly ask you to consider this as a bug, and reload the player's hand after reconnecting. Please! It is so inappropriate to tell users to refresh the table each time they get disconnected.

Best Regards,
Reza
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Re: CARDS DISAPPEAR

Postby Kent Briggs » Mon Dec 31, 2012 4:34 pm

I'm working on a system to handle that better.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
Kent Briggs
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